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Access to Tutors: The Services may include, at our discretion, access to Tutors who teach online courses or provide instructional materials and/or tutoring. Tutors are not employees or agents of EduYoda. We solely facilitate the transaction between you and the Tutor. We are not involved in the conversation between you and Tutors and we do not refer you to or endorse or recommend particular Tutors. The term In-House Tutors merely means that the tutors are agreeing to work on our platform (EduYoda) only.
The laws, regulations, other governing authorities, standards, practices and procedures that apply to your particular question may differ depending on your location and information typically discovered through in-person evaluations or visits. For example, Tutors in some categories may be licensed, certified, educated, employed by or have experience in only particular jurisdictions.
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As between us and you, you are the owner of your Submissions.Edu Yoda does not claim any ownership rights in your Submissions. After submitting your Submissions to the Service, you continue to retain all ownership rights in such Submissions, subject to the licenses granted below, and you continue to have the right to use your Submissions in any way you choose.
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We respect others’ intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing, and to terminate the accounts of repeat alleged infringers; to review our complete Copyright Dispute Policy and learn how to report potentially infringing content, read Edu Yoda’s Copyright policy or contact us at email@example.com. To learn more about the DMCA, click here.
In addition to the above obligations applicable to all Users, you agree to the below terms if you sign up as a Tutor through the Services.
The company is held responsible for delivering the product in a timely manner and according to the Customer requirements indicated in the order. Should any of the company's commitments be violated, the customer is entitled to a partial or a full reimbursement according to our Money Back Guarantee Policy.
Our Money Back Guarantee Policy gives you the right to request reimbursement if our service failed to fulfill its duties towards you. As our service offers legitimate academic assistance, we want to be 100% sure that you leave fully satisfied!
Our satisfaction rate is high. More than 95% of our customers return with consequential orders. However, sometimes things can go wrong, and in these cases, you can always refer to our Money Back Guarantee Policy. We want to emphasize that there are only certain situations when we can offer a full refund. These are:
This is a rare situation, but sometimes it happens. The amount of the refund is always 100%. If such a situation does occur, the customer should not worry since they will be notified as soon as possible. If you want another Expert to work on your request, but there is no appropriate one available, your claim will be directed to our dispute department. They will review it and proceed with the corresponding refund based on your request.
In this case, the refund amount varies from 100% to 70% to cover the effort of the company and the Expert in their attempt to provide you with the product and services purchased.
It can only happen if the Expert gets ill or in case of other emergencies. The company will refund an appropriate amount to compensate for the late delivery. The exact amount will be discussed with the customer in private.
Sometimes delays can happen due to the needed materials being uploaded too late by the customer. In this situation, no refund can be granted. That is why it is always ideal to send all information regarding the task, including any additional sources that must be used all at once when placing the order initially.
Then it's up to the customer to decide whether to release all the funds or not.
If the customer is not satisfied and would like to get a refund instead, the agency administration will conduct an investigation. The refund claim will be approved or denied based on the result of the investigation. Keep in mind that we always want our customers to be fully satisfied. Hence, we will always do our best to treat the customer fairly and achieve maximum customer satisfaction.
In order to cancel an order placed by mistake, you need to contact us as soon as possible. You need to clarify with us that the other order is not needed. The order would be treated as being valid if we did not receive any cancellation request before an Expert has been assigned. You can still cancel the order, but one of the situations listed above will be applied. Two invoices received: If you are billed twice, you need to notify us immediately, especially if Your Personal Balance didn’t change. You need to send us both receipts so we can properly address the issue and process the full refund for the extra charge. This instance happens on very rare occasions. There is no way for a customer to be billed for any single order unless they paid for it by mistake. When such incidents do occur, we can freeze or block the sum for the next order or give out a discount that can cover the total sum.
If there is a claim that the Product the Expert has helped you with is plagiarized, a Turnitin report is needed. There will be no other reports that can be accepted aside from this, or else no refund is possible.
Once you have released a certain percent of the total amount to the Expert, it is deemed that this particular portion of the assignment has been completed, and you accept the quality. Thus, released funds are non-refundable.
A lower grade than what was expected is received: Please keep in mind that we do not guarantee high grades. A Product that we provide is tailored as a draft sample only or as a point of reference for research purposes.
Delayed payment: If the customer claims that the order has been delayed when the reality is that the payment was also delayed, we shall not bear responsibility for it. Moreover, a refund cannot be requested.
Note: in the case of a revision deadline, the previously mentioned delay refunds and the recalculation of the price do not apply as the end dates are different.
Editing, proofreading, formatting orders: Please understand that the order you place for the earlier mentioned services contains original content written by you that may contain errors of contextual nature.
If the Order is canceled, the Customer is prohibited from using any kind of the products that have been provided before the cancellation. All rights for the copy go back to the company.
Refund period has passed: Refunds are available within six months of the original transaction date. If six months had passed since the transaction date, we cannot offer you a refund.
Once the order is placed and confirmed by the tutor, it cannot be cancelled. In order to cancel the pending question, before tutor confirms it, follow either of the 2 steps:
This website doesn’t sell physical goods, which is why there is no return policy.