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  1. Describe the type of conflicts that seems to exist within the Bluebird organization. What are the causes?
  2. Is the situation characterized by functional or dysfunctional conflict, or both? Explain.
  3. Assume that Trudy has hired you as a consultant to help her address the situation. Describe the steps you would take.
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Solution Preview

The bluebird organization has conflict at different level of hierarchy. From the perspective of the organization, it can be said that employees (players) had conflict among themselves. There was conflict among employees and manager (players-coach) and manager and executive member

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