Case Study Questions
1. What do you recommend be done when an error is found in a pack as it is opened for an operation?
2. How might the procedure for custom surgical packs described here be improved?
3. When discussing JIT in services, the text notes that suppliers, inventory, and scheduling are all used. Provide an example of each of these at Arnold Palmer Hospital.
The specifications for this case study and the grading rubric can found in the Case Study section under the Introduction & Resources area.
The most basic and immediate solution is to get another pack and order a replacement as soon as possible. Even though the Arnold Palmer Hospital uses the JIT system, they do have spare surgical packs for emergencies but they are bulky, must remain sterile and take up a lot of space. By adopting the JIT system, these types
