Question 1

(1) What are the three major methods of conducting appraisals? Briefly explain each one. 

(2) What method is described here? Justify your answer  

(3) Write a memo to HR explaining why you feel this method of performance evaluation needs improvement, and give three specific examples of the improvement you recommend based on the scenario above.  

Question 2

Barry works as a janitor in a large department store, along with four other janitors. Last week, his boss died suddenly. The manager of the operations department called Barry into her office and asked him if he would please take over the role of supervisor to the janitors (his late boss’s old position). Along with the position comes more pay and no more cleaning. He accepts the position and is told he will begin the job on Monday and that an HR specialist will shadow him for the next month while pointing out to him his new tasks. Which kind of training is Barry getting ready to experience?

• Promotional events planning.

• Job rotation

• on the job training.

• Committee assignment

• Survival training

Question 3

Which of the following is a purpose of a new employee orientation program?

• To communicate relevant HRM policies, such as work hours, pay procedures, and employee benefits

• To review the specific duties and responsibilities of the new member’s job

• To introduce the employee to his or her manager and coworkers

• All of the above

Question 4

Mark, a college sophomore, is unsure of his career choice. He was majoring in technology, but he had an internship in computer programming last year and was bored to tears. He felt the internship was a failure. If he came to you, a human resource professional, for advice, which would you tell him?

• He should probably consider teaching as a career, because he obviously can’t do anything.

• He may want to consider an internship in another area or field next summer to get more ideas. Maybe he should think about testing his skills and interests on the O*NET website to see what he might like to try.

• He is in the exploration period of his career, and thus companies won’t really care what he thinks.

• He should study harder this year. Obviously, he needs to brush up on his coding skills.

• He should feel lucky he had an internship. There are people in midcareer who can’t find work.

Question 5

_____ focuses on helping an employee make long-term career plans, and _____ addresses an employee's short-term job skills.

• Mentoring; coaching

• Coaching; mentoring

• Recruiting; coaching

• Appraising; training

Question 6

Chris, a store manager for a sporting goods organization, is on the compensation committee. Today, the committee is evaluating jobs. Chris and Kenny, one of the owners, are comparing jobs, one at a time. By the end of the day, they will have compared each job to every other job and come up with a ranking. Which method was used?

• Ordering

• Classification

• Basic factors

• Point method

• Prioritization

Question 7

Which of the following is not a performance-based financial reward?

 Piecework

• Labor market adjustment

• Commission

• Performance bonuses

• Merit pay plans