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    Organizational Behavior
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Question

Unit VI Discussion Board Question

Evaluate three ways to deal constructively with complaints and anger from fellow employees, management, and customers within an organization. Are these methods effective to resolve the issues? Explain and discuss.

 

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To handle complaints and anger from fellow employees in a constructive manner requires patience and a little tact. 3 methods that can be used are:

1.  Communicate about the problem sooner than later.  Letting something sit and boil will only make matters worse.  Problems can get 

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