Your boss sent you out to purchase all of the office team’s holiday presents at 10:00 a.m. He gave you $300 for the 10 people in the office and said you could have the remaining afternoon hours off and the next two days if you got all of the presents. When you returned, you went over budget by $5 and completed your task in two (2) hours because you are an efficient shopper.
Your boss says this is not fair since you went over budget and completed the task in two (2) hours instead of the six (6) hours he thought it would take.
- How might you negotiate a resolution with which both parties would be satisfied?
- What conflict management approach would you use?
- Describe the process and hoped-for results. What does the result mean for both parties relative to the negotiation and why?
Your boss sent you out to purchase all of the office team’s holiday presents at 10:00 a.m. He gave you $300 for the 10 people in the office and said you could have the remaining afternoon hours off and the next two days if you got all of the presents. When you returned, you went over budget by $5...
